Ozlem Ergun

COE Distinguished Professor,  Mechanical and Industrial Engineering
Associate Chair for Graduate Affairs,  Mechanical and Industrial Engineering
Affiliated Faculty,  Civil and Environmental Engineering
Affiliated Faculty,  Electrical and Computer Engineering
Affiliated Faculty,  Global Resilience Institute


Social Media


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  • 617.373.6254

Research Focus

Design and management of large-scale networks, supply chain design and resilience, collaboration and crowdsourcing in logistics, humanitarian logistics


Dr. Özlem Ergun’s research focuses on the design and management of large-scale and decentralized networks. She has applied her work on network design, management, and resilience to problems arising in many critical systems including transportation, pharmaceuticals, and healthcare. She has worked with organizations that respond to emergencies and humanitarian crises around the world, including USAID, UNWFP, UNHCR, IFRC, OXFAM America, CARE USA, FEMA, USACE, CDC, AFCEMA, and MedShare International. Dr. Ergun contributes regularly to Auribus Consulting, a Boston-based management consulting firm, as a logistics and analytics expert. Dr. Ergun has also been a leader in establishing a strong community of OR/MS professionals with an interest in public programs. She was the President of INFORMS Section on Public Programs, Service and Needs in 2013. She currently serves as the Area Editor at the Operations Research journal for Policy Modeling and the Public Sector Area. Dr. Ergun is also a founding co-chair of the annual Health and Humanitarian Logistics Conference, held annually since 2009.


  • Ph. D., Operations Research, Massachusetts Institute of Technology, Boston, MA, June 2001
  • B. S., Operations Research and Industrial Engineering, Cornell University, Ithaca, NY, January 1996

Honors & Awards

  • 2021 Franz Edelman Laureate
  • Winner, EURO/INFORMS 2007 Management Science Strategic Innovation Prize given on the subject of Logistics with “Designing mechanisms for the management of carrier alliances”, 2007.
  • Most Cited Paper Award, Signal Processing: Image Communication given to the most cited paper published between the years 2005-2007 with A multi-path selection for multiple description video streaming over overlay networks.”
  • NSF CAREER award, 2003

Professional Affiliations

  • Mathematical Programming Society

Research Overview

Design and management of large-scale networks, supply chain design and resilience, collaboration and crowdsourcing in logistics, humanitarian logistics

Selected Research Projects

  • Food Aid Quality Review Phase III Program
    • – Principal Investigator, subcontract from Tufts University’s USAID grant
  • Future of Work: Understanding the Algorithmic Workplace: A Multi-Method Study for Comprehensive Optimization of Platforms
    • – Co-Principal Investigator, National Science Foundation
  • Optimizing Routing for Same Day Delivery Operations with Crowdsourced Drivers
    • – Principal Investigator, Deliv.com
  • RAPID: Rapid Monitoring and Assessment of Critical Pharmaceutical Supply Chains
    • – Co-Principal Investigator, National Science Foundation

Department Research Areas

Selected Publications

  • R. Doroudi, P. Sequeira, S. Marsella, Ö. Ergun, R. Azghandi, D. Kaeli, et al., Effects 0f Trust-Based Decision Making in Disrupted Supply Chains, PLoS ONE 15(2), 2020, e0224761
  • J. Featherstone, Ö. Ergun, K. Fulton, W. Hopp, P. Keskinocak, B. Koon, A. Lippert, C. Philip, K. Smith, S. Mannan, Strengthening Post-Hurricane Supply Chain Resilience: Observations from Hurricanes Harvey, Irma, and Maria, The National Academies Press, 2020
  • L. Gui, A. Atasu, Ö. Ergun, B. Toktay, Design Incentives under Collective Extended Producer Responsibility: A Network Perspective, Management Science, 64(11), 2018, 4967-5460
  • A. Ulusan, Ö. Ergun, Restoration of Services in Disrupted Infrastructure Systems: A Network Science Approach, PLOS ONE, 13(2), 2018, e0192272


Jun 27, 2022

Drug Supply Shortages Have Existed Long Before the Pandemic

MIE Associate Professor Jacqueline Griffin and Professor Özlem Ergun say that supply chain shortages are due to the limited number of manufacturers and manufacturing sites; manufacturing quality concerns; and, most importantly, limited information sharing between supply chain stakeholders.

Student Groups

Oct 20, 2021

INFORMS Receives 2021 Student Chapter Award

The Northeastern University INFORMS student group has been selected as a winner of the 2021 INFORMS Student Chapter Annual Award at the Magna cum laude level for the third year in a row.


Oct 12, 2021

Announcing Fall 2021 PEAK Experiences Awardees

Several engineering students and science students mentored by COE faculty are recipients of Northeastern’s Fall 2021 PEAK Experiences Awards. The PEAK Experiences Awards are a progressively structured sequence of opportunities designed to support learners as they continue climbing to new heights of achievement in undergraduate research and creative endeavor throughout their Northeastern journeys. ASCENT AWARDS […]

Ozlem Ergun


Apr 15, 2021

Ergun Named Franz Edelman Laureate

MIE Professor Ozlem Ergun is part of the UN World Food Programme team who won the INFORMS 2021 Franz Edelman Award for their project on “Towards Zero Hunger with Analytics.” She was also named a Franz Edelman Laureate for authoring the Edelman finalist paper in INFORMS Journal on Applied Analytics. Laureates are recognized for their significant contribution to work that is selected as representative of the best applications of analytical decision making in the world.

Rozhin Doroudi

Spotlight Story

Oct 02, 2020

PhD Spotlight: Rozhin Doroudi, PhD’20 – Industrial Engineering

Advised by Ozlem Ergun, Professor of Mechanical and Industrial Engineering While pursuing her PhD in Industrial Engineering, Rozhin Doroudi leveraged artificial intelligence techniques to understand behavior of human decision makers in a pharmaceutical supply chain and how these behaviors drive drug shortages. She modeled a pharmaceutical supply chain with boundedly rational artificial decision makers capable […]


Student Groups

Oct 01, 2020

INFORMS Receives 2020 Student Chapter Award

The Northeastern University INFORMS student group has been selected as a winner of the 2020 INFORMS Student Chapter Annual Award at the Magna cum laude level for the second year in a row.

Ozlem Ergun


Sep 11, 2020

Evaluating the Security of the Medical Product Supply Chain

MIE Professor Ozlem Ergun will serve on a committee for the “Security of America’s Medical Product Supply Chain” established by the National Academies of Sciences, Engineering, and Medicine.

Ozlem Ergun


Jul 29, 2020

Improving Medical Staffing in Long Term Care During Pandemic

MIE Professor Ozlem Ergun was awarded a $101K NSF RAPID grant for “Collecting Supply, Demand, and Matching Data for Assigning Medical Staff to Long Term Care Facilities During the COVID-19 Pandemic”.

Ozlem Ergun

Apr 29, 2020

Matching COVID Care Workers with Open Massachusetts Jobs

Professor Ozlem Ergun, mechanical and industrial engineering, and her team, in collaboration with the state of Massachusetts, created a matching optimization algorithm and on online portal called COVID-19 Long Term Care Facility Staffing Team. The portal coordinates the intake of job applicants’ information and matches it automatically to an ever-changing list of facility staffing needs.

Jacqueline Griffin, David Kaeli, Ozlem Ergun, Stacy Marsella & Casper Harteveld


Apr 17, 2020

Researchers Receive $100K NSF RAPID Grant for Drug Supply Chain Shortages

MIE Assistant Professor Jacqueline Griffin, ECE Professor David Kaeli, MIE Professor Ozlem Ergun, and affiliate faculty Stacy Marsella & Casper Harteveld were awarded a $100K NSF RAPID grant for “Rapid Monitoring and Assessment of Critical Pharmaceutical Supply Chains.” The work will be done in collaboration with the Department of Pharmacy at MGH and OrbitalRx.

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