Jacqueline Griffin

Associate Professor,  Mechanical and Industrial Engineering
Director of Industrial Engineering and Operations Research,  Mechanical and Industrial Engineering

Contact

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Office

  • 455 SN
  • 617.373.7635

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Research Focus

Health care resource allocation with multi-objective resource allocation models; modeling resiliency in complex systems; design and management of outpatient health care clinics; simulation: discrete event simulation and systems dynamics; deterministic and stochastic optimization

About

My research focuses on the development of new models and operations research methods to address the complexities of decision making in health and humanitarian systems. In particular, I examine decision making in the presence of multiple competing objectives in real-world applications. With a focus on real-time dynamic decision making, my research includes the development of new methodologies and algorithms related to optimization, Markov decision processes, queueing systems, and stochastic programming.

Education

  • PhD (2012), Industrial Engineering, Georgia Institute of Technology

Honors & Awards

  • 2021 College of Engineering Faculty Fellow
  • ARCS (Achievement Rewards for College Scientists) Foundation
  • George Fellowship, Health Systems Institute, Georgia Institute of Technology
  • National Defense Transportation Association Scholarship (Fall 2007)
  • Omega: The International Journal of Management Science Best Reviewer of 2010 Award

Teaching Interests

  • System Engineering in Public Programs
  • Introduction to Operations Research
  • Supply Chain and Logistics

Professional Affiliations

  • Institute for Operations Research and Management Science (INFORMS)
  • Institute of Industrial Engineering (IIE)
  • Production and Operation Management Society (POMS)

Research Overview

Health care resource allocation with multi-objective resource allocation models; modeling resiliency in complex systems; design and management of outpatient health care clinics; simulation: discrete event simulation and systems dynamics; deterministic and stochastic optimization

Selected Research Projects

  • Designing an Improved Information Infrastructure for Better Decision Making in Pharmaceutical Supply Chains
    • – Principal Investigator, National Science Foundation
  • CRISP Type 1: Multi-Agent Modeling Framework for Mitigating Distributed Disruptions in Critical Supply Chains
    • – Principal Investigator, National Science Foundation
  • CRISP Type 2: Identification and Control of Uncertain, Highly Interdependent Processes Involving Humans with Applications to Resilient Emergency Health Response
    • – Co-Principal Investigator, National Science Foundation
  • Design of New Orthopedic Clinics Via Simulation
    • – Principal Investigator, Boston Children’s Hospital
  • Improving Patient Flow in New Musculoskeletal Floor of the ‘Brigham Building for the Future’
    • – Principal Investigator, Brigham and Women’s Hospital
  • Patient Flow Simulation Projects in Dermatology and Cardiology Clinics
    • – Principal Investigator, Brigham and Women’s Hospital

Selected Publications

  • Nutchanon Yongsatianchot, Noah Chicoine, Jacqueline Griffin, Ozlem Ergun, and Stacy Marsella. 2023. Agent-Based Modeling of Human Decision-makers Under Uncertain Information During Supply Chain Shortages. In Proceedings of the 2023 International Conference on Autonomous Agents and Multiagent Systems (AAMAS ’23). International Foundation for Autonomous Agents and Multiagent Systems, Richland, SC, 1886–1894.
  • Suhaimi, Nurul M., Ghatnekar, Shilpa, Vahdat, Vahab, Griffin, Jacqueline, Rosmarin, David, Yang, F. Clarissa (2021). Operationally balancing resident education and patient waiting time in an outpatient academic setting. Journal of the American Academy of Dermatology, 10.1016/J.JAAD.2021.02.049
  • Doroudi, Rozhin, Sequeira, Pedro, Marsella, Stacy, Ergun, Ozlem, Azghandi, Rana, Kaeli, David, Sun, Yifan, Griffin, Jacqueline (2020). Effects of trust-based decision making in disrupted supply chains. PLoS ONE, 15(2),e0224761. 10.1371/JOURNAL.PONE.0224761
  • Vahdat, Vahab, Namin, Amir, Azghandi, Rana, Griffin, Jacqueline (2019). Improving patient timeliness of care through efficient outpatient clinic layout design using data-driven simulation and optimisation. Health Systems, 8(3),162-183. 10.1080/20476965.2018.1561160
  • Valibeig, Nooshin, Griffin, Jacqueline (2019). Uncovering Hidden Resource Allocation Decisions: An Application in Hospital Bed Management. IISE Transactions on Healthcare Systems Engineering, 9(3),212-225. 10.1080/24725579.2019.1610529
  • V. Vahdat, J. Griffin, J.E. Stahl, C. Yang, Analysis of the Effects of EHR Implementation on Timeliness of Care in a Dermatology Clinic: A Simulation Study, Journal of the American Medical Informatics Association, 25(7),2018, 827–832
  • V. Vahdat, J. Griffin, Decreasing Patient Length of Stay via New Flexible Exam Room Allocation Policies in Ambulatory Care Clinics, Health Care Management Science, 2017, 1-25
  • V. Vahdat, J. Griffin, S. Burns, R. Azghandi, Proactive Patient Flow Redesign for Integration of Multiple Outpatient Clinics, Proceedings of 2017 Winter Simulation Conference (WSC), 2017, 2893-2904

Faculty

Aug 02, 2023

Understanding Human Decision-Making During Supply Chains Shortages

Research conducted by MIE Associate Professor Jacqueline Griffin, MIE Professor Ozlem Ergun, and affiliate faculty member Stacy Marsella on “Agent-Based Modeling of Human Decision-makers Under Uncertain Information During Supply Chain Shortages” was published in the proceedings from the 2023 International Conference on Autonomous Agents and Multiagent Systems.

Faculty

Apr 13, 2023

Northeastern To Have Strong Presence at ACM CHI 2023

Researchers from Khoury College, the College of Engineering, and the College of Arts, Media and Design are presenting their research at the ACM CHI Conference on Human Factors in Computing Systems in Hamburg, Germany, the most prestigious human–computer interaction conference in the world.

Jacqueline Griffin, David Kaeli, Ozlem Ergun, Stacy Marsella & Casper Harteveld

Faculty

Aug 25, 2022

Addressing Pharmaceutical Supply Chain Issues

MIE Associate Professor Jacqueline Griffin, ECE Professor David Kaeli, MIE Professor Ozlem Ergun, and affiliate faculty members Stacy Marsella and Casper Harteveld were awarded a $750k NSF grant for “Designing an Improved Information Infrastructure for Better Decision Making in Pharmaceutical Supply Chains.”

In the Media

Jun 29, 2022

3 Takes on Supply Disruptions, Drug Shortage Timelines from Northeastern Researcher

In an interview with Becker’s, Boston-based Northeastern University mechanical and industrial engineering professor Jacqueline Griffin, PhD, shared some thoughts on why drug shortages have plagued the nation for years and ways to fix the supply chain.

Faculty

Jun 27, 2022

Drug Supply Shortages Have Existed Long Before the Pandemic

MIE Associate Professor Jacqueline Griffin and Professor Özlem Ergun say that supply chain shortages are due to the limited number of manufacturers and manufacturing sites; manufacturing quality concerns; and, most importantly, limited information sharing between supply chain stakeholders.

silouette of medical workers in a medical tent

Faculty

May 07, 2020

COVID-19: How Medicine Can Keep Up Podcast

MIE Assistant Professor Jackie Griffin discusses on an episode of Litmus how hospitals can free up beds and prevent shortages of essential medication as COVID-19 cases in the U.S. start to peak.

Jacqueline Griffin, David Kaeli, Ozlem Ergun, Stacy Marsella & Casper Harteveld

Faculty

Apr 17, 2020

Researchers Receive $100K NSF RAPID Grant for Drug Supply Chain Shortages

MIE Assistant Professor Jacqueline Griffin, ECE Professor David Kaeli, MIE Professor Ozlem Ergun, and affiliate faculty Stacy Marsella & Casper Harteveld were awarded a $100K NSF RAPID grant for “Rapid Monitoring and Assessment of Critical Pharmaceutical Supply Chains.” The work will be done in collaboration with the Department of Pharmacy at MGH and OrbitalRx.

medical worker with face shield outside of medical tent

Faculty

Mar 23, 2020

How Hospitals Can Handle the Influx of COVID-19 Patients

MIE Assistant Professor Jacqueline Griffin, who specializes in healthcare optimization, suggests that to ease the influx of patients during the COVID-19 pandemic, hospitals should strive to cut wait times, move to virtual care, and work closely with pharmacists.

Doctor looking at body scan

Faculty

Sep 20, 2019

Improving the National Healthcare Model

MIE Professor Vinod Sahney believes that presidential candidates should look at the healthcare model that Massachusetts has developed in order to reshape the system at a national level.

Faculty

Sep 06, 2018

Creating an Optimal Sharing Economy

Professors Ozlem Ergun (MIE), Haris Koutsopoulos (CEE), and Jennie Stephens (CSSH/Affiliated CEE) were awarded a $99K NSF grant for a “Planning Grant: Engineering Research Center for Sharing economy – Humans, Automation, Resilience and Engineering: SHARE”.

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