COE Email

Note for Outgoing mail: Netscape 7.2 and Mozilla Thunderbird use “StartTLS” or “TLS” to denote SSL on port 587. We recommend using port 587 (StartTLS). Do NOT check the box that says “Use Secure Authentication”. The outgoing mail server is “smtp.coe.neu.edu”.

• To configure your Thunderbird client for the new COE mail server settings please do the following:

• Open up Thunderbird. Click on the “Tools” tab and sellect “Account Settings”.
• Click on the “Server Settings” line.
• In the “server Name line make sure it reads “mail.coe.neu.edu”
• Make Sure “SSL” is sellected in the Security Settings section. Make sure the port is 993 for mail (imap) or 995 for POP
• Now Click the “Advanced” button. Make sure the IMAP server directory is BLANK “no writing on it. If it has /mail or anything else, please delete, it should be blank. Then click ok.

    example: Restart the Thunderbird client and you should be all set.

To have Outlook (on Windows clients) read mail from the COE mail server, you need to create a connection to the COE email server, mail.coe.neu.edu

1. Open the Control Panel, then select the Mail system icon to open a pop-up window.
2. Click Email Accounts to open another pop-up, then select New in the Email tab options.
3. In the “Auto Account Setup” window, change the radio button to “Manual setup or additional server types” and click Next.
4. Change the radio button to “POP or IMAP”, and click Next.
5. Under “User Information” (first section), adjust the following fields:
   • Your Name = how you want your name to display on outgoing email
   • Email Address = your COE email address (yyyy@coe.neu.edu)
6. Under “Server Information” (second section), adjust the following fields:
   • Account Type = IMAP
   • Incoming Mail Server = mail.coe.neu.edu
   • Outgoing Mail Server = smtp.coe.neu.edu
7. Under “Login Information” (third section), adjust the following fields:
   • User Name = COE account name (aka the first part of your COE email address, before the @ symbol)
   • Password = your COE account password
   • If this is your personal workstation, you may want to check the “Remember Password” box; do NOT do this on a shared / public workstation!
8. Make sure the checkbox for “Require Logon using SPA” is UNCHECKED
9. Click on the “More Settings” button on the right to open a pop-up window with multiple tabs:
   • General tab — change the Outlook display name for your account if desired
   • Outgoing Server tab — Mark the checkbox for “My outgoing server (SMTP) requires authentication”, and ensure the radio button is set to “Use the same settings as my incoming mail server”
   • Advanced tab — use the following:
     1. Incoming Server (IMAP) 993 and encrypted connection type = SSL
     2. Outgoing Server (SMTP) 587 and encrypted connection type = STARTTLS
     3. Root Folder Path should be blank. If it’s “/mail” then delete it.
     4. Other default settings should be fine; click OK to return to the basic settings window.
10. If the checkbox to “Automatically test account settings when Next is clicked” is not marked (it is by default), you should either mark it, or test settings manually using the labeled button.
11. Click Next to start the account settings test; upon successful completion, close the test window, then click Finish on the main window.

Your COE email account is now provisioned for use in Outlook!

• Setting up your COE account in Mail.app:
  • For Incoming mail, choose the IMAP protocol and use SSL. The server is “mail.coe.neu.edu”.
  • For Outgoing Mail (SMTP), the server is “smtp.coe.neu.edu”. Click “Use Default Ports” and check the box that says “Use Secure Sockets Layer (SSL).” Choose Password authentication and enter your COE username and password.
• Reconfiguring an existing COE account after the Mail Migration:
  • Go to Preferences, Accounts, and select your COE email account. You will see three tabs.
  • Under the first tab, Account Information, enter “mail.coe.neu.edu” as the Incoming Mail Server.
  • Under the third tab, Advanced, be sure the IMAP Path Prefix is blank. Check the box that says, “Use SSL”.

• Click “Settings” on either the iPad or the iPhone
• Select “Mail, Contacts, Calendars”
• In the accounts section select “Add Account…”
• Scroll down and select “Other”
• In the Mail section select “Add Mail Account”
• Enter your “Name”, ” coe email account, coe password and a description that will identify this email.

   example: John Smith, jsmith@coe.neu.edu, Your_COE_password, COE Mail

• Click Next
• In the “Incoming Mail Server” section, for host name enter “mail.coe.neu.edu”
• Enter your username ie. jsmith
• Enter your coe password
• For “Outgoing Mail Server” enter smtp.coe.neu.edu along with your username and password then enter Next.

• Further configuration. Go back to Settings …. Mail, Contacts, Calendars …. Select the Coe Mail and click on Account…
• Go to the bottom of the page and select “Advanced“.

• IMPORTANT PARTS
• Make sure SSL is ON
• The IMAP Path Prefix is left blank …. /
• IMAP Server Port is set to 993
• Outgoing Mail (SMTP): port 587, SSL set to “On”, use “Password” for authentication.

• That should be it. If you have any questions, please email us at help@coe.neu.edu.

• First open up email client
• Click on the options button located on the bottom left corner
• Click on “Account Settings” you may need to hit more to see the account settings
• Click on “Incoming Mail” here you change the incoming server to mail.coe.neu.edu
• Then you need to change the “SSL” to “SSL (Accept All Certificates).
• Now you need to remove the “/mail” listing

   example: There may be different versions of Android, if these instructions do not work please email us at help@coe.neu.edu

The COE system does not NFS-export the mail spool to Unix workstations. You will need an IMAP or POP3 client to read your email from the server.

Pine

You may want to log in to a Linux workstation using telnet or ssh, and run a command-line Unix mail client. If you don’t already have a favorite, we recommend Pine.

To start Pine, just type pine at the command prompt. Give your username and password to log in to the IMAP server when prompted.

For help using Pine, see the excellent Pine tutorial on the University of Washington web site. (Pine is written and maintained by the Computing & Communications group at the University of Washington.)

You can read the online manual page for Pine here.

You can use Pine on your own Linux or Unix computer to read your mail on the COE system. Edit your .pinerc file with the following settings:

smtp-server=smtp.coe.neu.edu:587/user=username
inbox-path={mail.coe.neu.edu/novalidate-cert}inbox

substituting your username for “username”, of course.

Emacs (as a mail client)

To use emacs rmail with the COE POP3 server, add the following lines to your ~/.emacs file:

(custom-set-variables 
   ;; custom-set-variables was added by Custom -- 
   ;; Your init file should contain only one such instance. 
'(rmail-primary-inbox-list (quote ("po:username"))) 
'(rmail-pop-password-required t) 
'(user-mail-address "username@coe.neu.edu"))

Substitute your username on the fourth and sixth lines, of course.

Mutt, Netscape Mail, and other Unix mail clients

Other Unix-based mail clients available on the COE system include Netscape / Mozilla (graphical) and mutt (text-based).

Netscape on Unix is configured just like Mozilla variants (Thunderbird, Netscape, etc.) on Windows. Please look above for configuration help for Thunderbird.

The maximum size of a message (text plus all attachments combined) that will be accepted by the COE mail servers is 50 Mb.

WebMail has a separate upload limit of 5 Mb. This is the maximum size of files you can attach to messages in the compose window.

Your COE email account is protected against viruses and spam by Symantec Brightmail Gateway.