Engineering Computer Center
The College of Engineering Computer Center is the first line of technology support for all COE students, faculty, and staff. Supplemented by University ITS, the Engineering Computer Center provides the following services: virtual computing, account support, email services, hardware purchase recommendations, configuration support, and troubleshooting for supported devices.
We serve as a vital resource for students, faculty & staff, and the entire COE community, providing a robust ecosystem of tools, support, and expertise to fuel your academic and professional journeys.
| Email Help Desk: help@coe.northeastern.edu | YouTube Tutorials: |  |
COE Community
COE/ECE Computer Accounts are available to those in our COE community who abide by our Engineering Computer Center Policies and Procedures. We assist with such things as setting up COE email, getting help with your password, and determining your disk quotas. Learn more about the services we provide. An open lab with our engineering windows environment is available in 268 Snell Engineering during these hours.
Students
Whether you download our Engineering Software on your computer or use our COE Virtual Lab (VLAB), we are here to ensure that you are set up with the right technology for your academic needs, including our recommendations for which computer to purchase. Review our Student Resources for more information.
Faculty and Staff
From ordering new computers to reviewing our technology checklist, we help you get started to succeed in your computer needs. Review our Faculty and Staff Resources for more information.
Information Technology Services
Contact Northeastern University’s Information Technology Services (ITS) for the following issues:
- NUnet Windows and Mac support
- ITS email systems (exchange and student emails)
- ITS-supported web facilities (WordPress)
- ITS computing labs (InfoCommons)
Get help by emailing help@northeastern.edu, calling 617.373.help (4357), or visiting the InfoCommons in the Snell Library.