If you would like to connect with your Boston Graduate Student Services Academic Advisor, we offer the following services:

• Many questions can be answered quickly if you email your Academic Advising Department contact listed below. Please be sure to include your NUID and a detailed account of your questions.
• The Graduate School of Engineering offers virtual drop-in advising hours on the dates and times listed below. During the virtual office hours, students will meet with an advisor in a breakout room for their privacy.
  Graduate Engineering students can drop in without appointment to ask an advisor a question! Students attending the hours must log in to Zoom with their NU credentials. Upon joining, you will need to submit a response to a survey in order to connect with an Academic Advisor.
  To join on the dates and times listed below, please click on this Virtual Drop-In Advising link. Spring 2024 new students will be able to schedule individual advising appointments the first week in February 2025 once they’ve been assigned an academic advisor. In the meantime, new students can attend virtual drop-in advising hours and email their academic advising team.

• • Spring 2025 Virtual Drop-In Advising Hours
    anuary 9^th 11:00 AM – 12:00 PM ESTJanuary 16^th 10:00 AM – 12:00 PM ESTJanuary 30^th 10:00 AM – 12:00 PM EST

    February 13^th 10:00 AM – 12:00 PM EST

    February 27^th 10:00 AM – 12:00 PM EST

    March 13^th 10:00 AM – 12:00 PM EST

    March 27^th 10:00 AM – 12:00 PM EST

    April 10^th 10:00 AM – 12:00 PM EST

    April 24^th 10:00 AM – 12:00 PM EST

• One on one advising appointments
  Graduate Engineering students, you can schedule a 20 minute virtual or in-person appointment to meet with your assigned academic advisor via Navigate. (See Navigate Instructions).
• PhD students who have academic advising questions, please email coe-phd-gradadvising@northeastern.edu.  Please be sure to include your home department, NUID and a detailed account of your questions.
• Accelerated Bachelor/Graduate Engineering students who are still in undergraduate standing, please email the Academic Advising Department contact listed below. Please be sure to include your NUID and a detailed account of your questions.

• One on one advising appointments
  Graduate Engineering students, you can schedule a 20 minute virtual or in-person appointment to meet with your assigned academic advisor via Navigate. (See Navigate Instructions).

If you are struggling to find a solution to an issue that falls under academic advising by working with your Advisor, please follow the steps below to escalate your case to the next level of leadership within Graduate Student Services.

Please note that if you escalate yourself outside of this pathway your concerns will be redirected to follow the published pathway. Going outside the pathway may cause delays in the resolution of your concerns. Your advising team is here to support you however we can and will assist you in escalating as needed.

Please note it is the responsibility of the student to adhere to the Code of Student Conduct in all your communications with student services.

It is recognized that all members of an academic community, individually and collectively, have a right to express their views publicly on any issue; however, the University insists that all such expressions be peaceful and orderly, conducted in a manner consistent with the Code and University policies, and in such a way that University business and respectful academic discourse are not unduly disrupted Any bullying, harassment, or derogatory language is not tolerated under the code of student conduct.

• Step 1
  • Sometimes, things can get lost in translation via email. If you have not done so already, please start this process by scheduling a call with your Advisor to discuss your concerns.
  • You may schedule an appointment with your Advisor through Navigate.
    • You can find your Advisor listed on your student portal, please reach out to coe-gradadvising@northeastern.edu if you are not sure who your Advisor is or are not sure how to set an appointment.
    • If you can’t schedule an appointment with your advisor for any reason, please send an email to coe-gradadvising@northeastern.edu with the subject line “Requesting to Escalate”
• Step 2
  • If your concerns cannot be resolved by your Academic Advisor, you can request to escalate to the next level of leadership within student services.
  • Please ask to escalate with your Academic Advisor, and someone from the next level of leadership will contact you within 2 business days to discuss your concerns.
  • Please note that your assigned Advisor may be a Senior Advisor or Assistant Director, but you can still escalate from your assigned Advisor if you’re not able to resolve your concerns with them directly.
• Step 3
  • Work with the next level of leadership to resolve your concerns.