Graduate Student Services
Graduate Student Services is an academic resource in the College of Engineering which, in conjunction with university faculty and staff, facilitates the academic processes of course registration, graduation clearance, academic probation, academic review of Office of Global Studies forms, and administration of funding. Graduate Student Services recognizes the critical role our advising team plays in the transitional process students go through at Northeastern University and we are committed to meeting a diverse set of needs to assist in students’ success and achievements.
Academic Advising
The Academic Advisors in the Graduate Student Services office can help answer many of your questions and assist with various concerns regarding your program and student record.
Graduate students are expected to be professional and respectful at all times in their interactions with the Graduate School of Engineering staff. Please review a summary of these expectations.
The Graduate Student Services Academic Advisors offer individual appointments and virtual office hours. Please review the Graduate School of Engineering Appointments & Advising Policies.
Topics best for Virtual Drop-In Advising Hours (Drop-in hours limited to 10 minutes) | Topics best for pre-scheduled individual appointments (20 minutes) |
|
|
If you would like to connect with your Boston Graduate Student Services Academic Advisor, we offer the following services:
- Many questions can be answered quickly if you email your Academic Advising Department contact listed below. Please be sure to include your NUID and a detailed account of your questions.
- The Graduate School of Engineering offers virtual drop-in advising hours on the dates and times listed below. During the virtual office hours, students will meet with an advisor in a breakout room for their privacy.
Graduate Engineering students can drop in without appointment to ask an advisor a question! Students attending the hours must log in to Zoom with their NU credentials. Upon joining, you will need to submit a response to a survey in order to connect with an Academic Advisor.
To join on the dates and times listed below, please click on this Virtual Drop-In Advising link.Fall 2024 new students will be able to schedule individual advising appointments the first week in October 2024 once they’ve been assigned an academic advisor. In the meantime, new students can attend virtual drop-in advising hours and email their academic advising team.
- Fall 2024 Virtual Drop-In Advising Hours
- August 29th 10:00 AM- 12:00 PM EST
- September 12th 10:00 AM- 12:00 PM EST
- September 26th 10:00 AM- 12:00 PM EST
- October 10th 10:00 AM- 12:00 PM EST
- October 24th 10:00 AM- 12:00 PM EST
- November 7th 10:00 AM- 12:00 PM EST
- November 21st 10:00 AM- 12:00 PM EST
- December 5th 10:00 AM- 12:00 PM EST
- December 19th 10:00 AM- 12:00 PM EST
- Fall 2024 Virtual Drop-In Advising Hours
- One on one advising appointments
Graduate Engineering students, you can schedule a 20 minute virtual or in-person appointment to meet with your assigned academic advisor via Navigate. (See Navigate Instructions). - PhD students who have academic advising questions, please email coe-phd-gradadvising@northeastern.edu. Please be sure to include your home department, NUID and a detailed account of your questions.
- Accelerated Bachelor/Graduate Engineering students who are still in undergraduate standing, please email the Academic Advising Department contact listed below. Please be sure to include your NUID and a detailed account of your questions.
- One on one advising appointments
Graduate Engineering students, you can schedule a 20 minute virtual or in-person appointment to meet with your assigned academic advisor via Navigate. (See Navigate Instructions).
Arlington, Virginia | |||
---|---|---|---|
Contact Arlington Academic Advisor | |||
Degree Program | Degree | Concentration | Program Contact |
Information Systems | MS | N/A | Erin Macri |
Software Engineering Systems | MS | N/A | Erin Macri |
Blockchain and Smart Contract Engineering | Cert | N/A | Erin Macri |
Software Engineering Systems | Cert | N/A | Erin Macri |
Oakland, CA | |||
Contact Oakland Academic Advisor | |||
Degree Program | Degree | Concentration | Program Contact |
Information Systems | MS | N/A | Erin Macri |
Information Systems – Bridge Program | MS | N/A | Erin Macri |
Silicon Valley, CA | |||
Contact Silicon Valley Academic Advisor Information Systems, Information Systems – Bridge Program students please list the Assistant Director of Academic Operations, Erin Macri as the program contact on DocuSign forms. For the Registration Override Request Form, please list Erin Macri, as the Instructor and the Program Contact. Incomplete Grade Contract needs to be submitted by the student to the course instructor for approval. | |||
Degree Program | Degree | Concentration | Program Contact |
Information Systems | MS | N/A | Erin Macri |
Information Systems – Bridge Program | MS | N/A | Erin Macri |
Seattle, WA | |||
Contact Seattle Academic Advisor Data Architecture Management, Information Systems, Information Systems – Bridge Program, students please list the Assistant Director of Academic Operations, Erin Macri as the program contact on DocuSign forms. For the Registration Override Request Form, please list Erin Macri, as the Instructor and the Program Contact. Incomplete Grade Contract needs to be submitted by the student to the course instructor for approval. | |||
Degree Program | Degree | Concentration | Program Contact |
Data Analytics Engineering | MS | N/A | Sivarit (Tony) Sultornsanee |
Data Architecture Management | MS | N/A | Erin Macri |
Electrical and Computer Engineering | MS | Computer Vision, Machine Learning, and Algorithms | Peter Krafka |
Electrical and Computer Engineering | MS | Hardware and Software for Machine Intelligence | Peter Krafka |
Information Systems | MS | N/A | Erin Macri |
Information Systems – Bridge Program | MS | N/A | Erin Macri |
Toronto, Canada | |||
Contact Toronto Academic Advisor Information Systems students please list the Assistant Director of Academic Operations, Erin Macri as the program contact on DocuSign forms. For the Registration Override Request Form, please list Erin Macri, as the Instructor and the Program Contact. Incomplete Grade Contract needs to be submitted by the student to the course instructor for approval. | |||
Degree Program | Degree | Concentration | Program Contact |
Cyber-Physical Systems | MS | N/A | Rolando Herrero |
Information Systems | MS | N/A | Erin Macri |
Vancouver, Canada | |||
Contact Vancouver Academic Advisor | |||
Degree Program | Degree | Concentration | Program Contact |
Data Analytics Engineering | MS | N/A | Sivarit (Tony) Sultornsanee |
The table below is a handy resource whenever you have a question! The advisors in Graduate Student Services can help you with many concerns, but we are not always the best resource to contact. Please review the table below for some common concerns, but please know that this is not an exhaustive list.
What your Graduate Student Services Academic Advisor can help you with: | What your Program Contact can help you with: | What your OGS Advisor can help you with (international students): | What the Graduate Co-op Team can help you with: |
|
|
|
|
If you are struggling to find a solution to an issue that falls under academic advising by working with your Advisor, please follow the steps below to escalate your case to the next level of leadership within Graduate Student Services.
Please note that if you escalate yourself outside of this pathway your concerns will be redirected to follow the published pathway. Going outside the pathway may cause delays in the resolution of your concerns. Your advising team is here to support you however we can and will assist you in escalating as needed.
Please note it is the responsibility of the student to adhere to the Code of Student Conduct in all your communications with student services.
It is recognized that all members of an academic community, individually and collectively, have a right to express their views publicly on any issue; however, the University insists that all such expressions be peaceful and orderly, conducted in a manner consistent with the Code and University policies, and in such a way that University business and respectful academic discourse are not unduly disrupted Any bullying, harassment, or derogatory language is not tolerated under the code of student conduct.
- Step 1
- Sometimes, things can get lost in translation via email. If you have not done so already, please start this process by scheduling a call with your Advisor to discuss your concerns.
- You may schedule an appointment with your Advisor through Navigate.
- You can find your Advisor listed on your student portal, please reach out to coe-gradadvising@northeastern.edu if you are not sure who your Advisor is or are not sure how to set an appointment.
- If you can’t schedule an appointment with your advisor for any reason, please send an email to coe-gradadvising@northeastern.edu with the subject line “Requesting to Escalate”
- Step 2
- If your concerns cannot be resolved by your Academic Advisor, you can request to escalate to the next level of leadership within student services.
- Please ask to escalate with your Academic Advisor, and someone from the next level of leadership will contact you within 2 business days to discuss your concerns.
- Please note that your assigned Advisor may be a Senior Advisor or Assistant Director, but you can still escalate from your assigned Advisor if you’re not able to resolve your concerns with them directly.
- Step 3
- Work with the next level of leadership to resolve your concerns.